
For new United Way British Columbia volunteer Edmond Law, being on the ground helping was an eye-opening experience into how COVID-19 is impacting people’s lives. Edmond helped greet people and ensure social distancing among community members at South Vancouver Neighbourhood House when they recently provided hot lunches and distributed food hampers.
“There are many vulnerable people who need help,” says Edmond. “When I saw people lining up, most of them were elderly.”
Edmond found out about the request for volunteers at the Neighbourhood House after being pointed to United Way’s iVolunteer site, first through United Way partner agency S.U.C.C.E.S.S. and then again when a friend sent Edmond a link to iVolunteer.
“Before I had heard about the need through United Way, but by volunteering I got to see and better understand (the impact of the pandemic),” said Edmond.
Surging need for food security
The needs surrounding food security have skyrocketed during the COVID-19 crisis, with organizations supporting food security grappling with the increased demand.
By the end of April, 98% of United Way community organizations distributing food saw an increase in use, while 72% had less inventory than normal.
“The increasing need for food out in the community is heartbreaking,” says Kim Winchell, Director of Social Impact at United Way British Columbia. “We have had an incredible outpouring of volunteer support from people like Edmond who have helped tremendously in making sure people are fed.”

Volunteers old and new lend a helping hand
Throughout the crisis, United Way has seen both long-time volunteers and new folks raise their hands to help out in their communities and show their local love.
“We are incredibly appreciative of the volunteer support we’ve received, including many requests at short notice. Because we’re asking everyone to keep close to home, neighbours helping neighbours have been critical during COVID-19,” says Kim. “Each of these volunteers is making a big difference in the lives of the people they are helping.”
For Edmond, he sees himself continuing to volunteer and help people who are vulnerable or isolated: “It’s good to see all of the organizing (happening) right now, at the time most needed. There are many vulnerable people who need help; that’s why I feel like I need to give more.”
Do you know a senior who needs help?
Many of the people Edmond helped were seniors. Older adults are especially vulnerable at this time with calls for social distancing and self-isolation to prevent the spread of COVID-19. Do you know a senior who needs help with groceries, prescription pick-ups or just a friendly phone call?
The Safe Seniors, Strong Communities initiative connects seniors in need with volunteers like Edmond to ensure they stay safe, healthy and supported. The program is a new partnership between United Way’s Better at Home program, United Way supported bc211 and the Province of British Columbia.
